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Head of the Branch Office

Visa Application Centre
Дата публикации
13.02.2013 г.
Специализация вакансии
Высший менеджмент - Консультирование
Тип занятости
постоянная работа
Требования к опыту
от года до 3 лет
до 35
Должностные обязанности
Company is pleased to announce the vacancy for the position of Head of the Branch Office in Minsk

The key responsibilities include:

Provide functional and administrative assistance and support to the office
Working process control
Maintain document workflow
Prepare monthly and annual reports
Develop and assure high performance branch leadership (as measured through Employee Engagement Scores, Productivity, etc..) and through coaching, development and motivation bring out the best from team members and produce future leaders for the company
Estimate and control work of employees
Resolve customer complaints
Monitor customer satisfaction (NPS, Heartbeat) and take actions to address satisfaction issues
Manage and support projects
Create and develop ideas of increasing company efficiency
Inculcate changes regarding new procedures, business processes, strategies
Main requirements:

University Degree
Excellent networking, administration, communication and presentation skills
Fluent English (both spoken and written)
High level of PC skills
Proven experience implementing new systems and procedures
Good time management skills
Ability to solve conflict situations
Must possess a high level of integrity, self-discipline and a positive attitude
Individual qualities:

Ability to study
Pro-active personality and strong communicator
Friendly attitude towards employees
Ability to work in the team
Ability to motivate employees to their professional and career development
The Company offers:

Challenging job in a multinational environment, professional and career development opportunities, competitive salary
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